Introduction to Our Online Shopping Site

Welcome to the online shopping platform of BOS Brewery Pty Ltd, accessible at www.BOSBrewery.com.au. Here, you can explore, select, and order our premium products, crafted with care in Hobart, Tasmania. By accessing or using our site, you're agreeing to the following terms and conditions, which govern your use of our services and product purchases.

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1. User Agreement

• Eligibility: You must be at least 18 years old to use our site or make any purchases, particularly for products containing alcohol.
• Site Use: By registering, ordering, or using our services, you agree to comply with these terms and conditions.

2. Account Registration

• Single Account: Only one active account per user is allowed, and it's non-transferable. Ensure your account details are current and accurate, adhering to our privacy policy.
• Workplace Email: If you use your work email, it's your responsibility to comply with your workplace's IT and communication policies.

3. Ordering Products

• Order Process: Select and submit your order on our site, understanding that it's an offer to buy specific products at the listed price, including delivery and other charges.
• Order Acceptance: We reserve the right to accept or reject orders for various reasons, such as stock availability or pricing errors. Accepted orders create a binding agreement for product supply under these terms.

4. Product Delivery

• Shipping Details: Products are delivered via Australia Post to the address you provide, with necessary age verification for restricted products.
• Delivery Acceptance: Ensure someone of legal age is available to receive the order. Unattended deliveries will be redirected to the nearest Australia Post Office for collection.

5. Cancellations and Changes

• Right to Cancel: We may cancel orders for various reasons, like stock unavailability or errors in listings. You may also cancel orders, subject to certain conditions and potential fees.

6. Returns and Refunds

• Defective Products: If you receive a faulty or damaged product, notify us within 48 hours for potential replacement or refund, following our assessment process.
• Return Process: Contact us for returns or exchanges, adhering to the specified guidelines and using the provided contact details.
• Shipping and returns policy: Refer to BOS Brewery Shipping and Returns policy for additional details.

7. Payments

• Payment Methods: We accept specified credit cards and require full payment during the online ordering process.
• Pricing: All prices include GST where applicable, and we aim to provide accurate and current pricing information.

8. Privacy and Data Protection

• Information Security: We value your privacy and protect your personal information in line with our privacy policy, integral to these terms.

9. Intellectual Property

• Content Ownership: The content, design, and materials on our site are protected by intellectual property laws. Usage of any site material must comply with our terms and is limited to personal, non-commercial purposes.

10. Amendments to Terms

• Updates: We may update these terms and conditions over time to reflect changes in our service or legal requirements.

By using our site and services, you acknowledge and agree to these terms, ensuring a respectful and lawful engagement with BOS Brewery Pty Ltd. For any inquiries or further clarification, feel free to contact us during our designated hours.

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